A cost-neutral solution

There are no up-front fees or commitments.  Build the low monthly subscription into your management fees, or make Concierge Direct a service option and pass the cost through. We’ll only bill you for when a unit is occupied. Or, allow residents to subscribe directly. Our recurring revenue model allows money to feed back into the property.

Your residents will enjoy:

• Personal care accessible anytime from anywhere
  

  For less than they'd spend on a night at the movies, your residents can have a personal concierge on call 24/7,  easily accessible by phone, smart phone, or online.  Not confined to the property, our service follows residents wherever they go, coast to coast.

  • We typically respond within 15 minutes and fulfill most requests in 30 minutes
  • We have unique local insight on a national scale
  • There's no limit to the number of requests residents can make at any time

  Click here for a sampling of the types of personal services we deliver every day.

• A quality of service you can be proud of
  

  You can be confident in the quality of care your residents will receive. Our representatives are extensively trained, and have a world of resources at their fingertips.  And our service providers are:

  • Fully vetted - using a rigorous process that includes reference and background checks
  • Licensed and insured - our preferred service providers indemnify you against claims, damages, losses and expenses
  • Quality controlled - performance is continuously monitored for adherence to our strict standards of customer service, quality and integrity

And once your property is occupied, Concierge Direct can help you manage your property efficiently and cost-effectively:

• Manage service & maintenance requests – repairs, packages & deliveries, keys, guests, parking
• Post important policies, floor plans and frequently requested documents
• Broadcast (or microcast) announcements, newsletters, and surveys
• Manage reservations for residential common areas
• Create an online residential community
• Receive payments
• Create a virtual employee time clock

Sound easy? It is!

• With thousands of satisfied customers, only Concierge Direct has the experience - and scale - to deliver services you can be proud of at no cost to you.  Give us your guidelines and we’ll make them happen.  
• Contact us to find out how Concierge Direct can help you attract the best prospects, improve close ratios, and reduce the cost of managing your property.